Terms of Service

1. Acceptance of Terms

Welcome to Soliqo. By accessing or using our mobile application, website, or any related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you and Soliqo (“Company,” “we,” “us,” or “our”). By using the Service, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction and that you have the legal capacity to enter into this agreement.

2. Description of Service

Soliqo is an audio transcription and note-taking application that provides, among others, the following features:

• Audio Recording: Record audio directly within the application.
• Audio Upload: Upload pre-recorded audio files for processing.
• Transcription: Convert audio to text using advanced AI technology.
• Note Generation: Automatically generate structured notes and summaries from transcriptions.
• Cloud Storage: Securely store your recordings, transcriptions, and notes.
• Cross-Platform Sync: Access your content across multiple devices.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without prior notice, provided that such changes do not unreasonably and adversely affect your already-paid subscription period unless required by law.

3. Subscriptions & Payments

3.1 Free Tier

Soliqo may offer a free tier with limited features and usage quotas. Free tier limitations, features, and availability may change at any time.

3.2 Premium Subscriptions

Premium subscriptions provide access to additional features and higher usage limits. By starting a premium subscription, you agree to the following:

• Billing: Subscriptions are billed in advance on a recurring basis (for example, monthly or annually) through the applicable app store or payment provider.
• Auto-Renewal: By starting a premium subscription, you expressly agree that your subscription will automatically renew at the end of each billing period at the then-current subscription price, unless you cancel your subscription before the renewal date. The applicable app store or payment provider may automatically charge you using the payment method on file.
• Price Changes: We may change subscription prices from time to time. Where required by applicable law or platform rules, you will be notified of price changes in advance and given an opportunity to cancel before the new price takes effect.
• Refunds: Subscription fees are generally non-refundable except as required by applicable law or by the policies of the respective app store.

3.3 Cancellation

You may cancel your subscription at any time through your account settings in the respective app store or, where available, within the Service. Cancellation of auto-renewal is available at least as easily as starting the subscription. Cancellation takes effect at the end of the current billing period, and you will retain access to premium features until then.

Nothing in these Terms affects any mandatory statutory rights you may have under applicable consumer protection laws, including any right of withdrawal that may apply to digital services.

4. User Content

“User Content” refers to any audio files, voice recordings, text, transcriptions, summaries, notes, or other materials you create, upload, or store through the Service.

4.1 Ownership

You retain ownership of all User Content you create. By using the Service, you grant us a limited, non-exclusive, worldwide, revocable license to host, process, store, and display your User Content solely for the purpose of providing, maintaining, securing, and improving the Service for you. This includes, for example, processing your audio, generating transcriptions and summaries, storing them in your account, synchronizing across devices, and providing customer support.

4.2 Your Responsibilities

You are solely responsible for your User Content and you represent and warrant that:

• You own or have the necessary rights and permissions to create, upload, and use your User Content in connection with the Service.
• Your User Content does not infringe, misappropriate, or violate any third-party rights, including intellectual property, privacy, or publicity rights.
• Your User Content complies with all applicable laws and regulations.
• You have obtained all necessary consents from any individuals whose voices or personal information appear in your audio recordings or transcriptions.

We may, but are not obligated to, review User Content for compliance with these Terms. We do not undertake any obligation to monitor or moderate User Content.

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights.
• Record, upload, or transcribe audio in violation of applicable recording, data protection, or privacy laws.
• Upload, transmit, or distribute malware, viruses, or any harmful or disruptive code.
• Attempt to gain unauthorized access to the Service, our systems, or other users’ accounts.
• Interfere with or disrupt the integrity or performance of the Service or servers.
• Engage in any activity that could damage, disable, overburden, or impair the Service.
• Use the Service for any illegal, fraudulent, deceptive, or harmful purpose.
• Harvest, collect, or attempt to obtain information about other users without their consent.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Service, except where such restriction is prohibited by applicable law.
• Use automated systems, bots, or scrapers to access the Service without our prior written permission.
• Resell, sublicense, or commercially exploit the Service without our prior written authorization.
• Use outputs from the Service (such as transcriptions or summaries) to create misleading, fraudulent, or deceptive documents.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and access to the Service, and may expose you to civil or criminal liability.

6. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are owned by Soliqo and/or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

The Soliqo name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Soliqo or its affiliates. You may not use these marks without our prior written permission.

Except as expressly permitted by these Terms or by mandatory provisions of applicable law, you may not copy, modify, adapt, translate, distribute, sell, lease, lend, sublicense, or otherwise exploit any part of the Service, nor may you reverse engineer or attempt to extract the source code of the software.

7. Privacy & Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and available at /privacy.

By using the Service, you consent to the collection and use of your information as described in our Privacy Policy. Key points include, among others:

• We collect only the information necessary to provide and improve the Service.
• Your audio files and transcriptions are processed securely using industry-standard security measures.
• We do not sell your personal information to third parties.
• You can request deletion of your data, subject to applicable legal obligations and technical limitations.

Please read the Privacy Policy carefully for more details, including your rights under applicable data protection laws.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the generality of the foregoing, we do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free.
• The results obtained from the Service will be accurate, complete, or reliable.
• Transcriptions, translations, or summaries will be 100% accurate or suitable for your particular use case.
• Any errors or defects in the Service will be corrected within a particular timeframe.

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the above exclusions shall apply only to the extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLIQO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

• Loss of profits, revenue, data, or goodwill.
• Business interruption.
• Cost of substitute goods or services.
• Any other intangible losses,

arising out of or in connection with your use of, or inability to use, the Service, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD 100).

Nothing in these Terms shall limit or exclude any liability that cannot be limited or excluded under mandatory applicable law (for example, liability for death or personal injury caused by our gross negligence or wilful misconduct, or for fraud).

10. Termination

We may terminate or suspend your account and access to the Service, in whole or in part, immediately and without prior notice or liability, if:

• You materially breach these Terms or the Acceptable Use Policy.
• We are required to do so by law, court order, or competent authority.
• We decide to discontinue the Service in whole or in substantial part.

Upon termination, your right to use the Service will immediately cease. If we terminate the Service or your account without cause (for example, due to discontinuation of the Service), we will, where appropriate, provide a pro-rated refund of any prepaid, unused subscription fees, unless otherwise required by the applicable app store’s policies.

If you wish to terminate your account, you may do so at any time through your account settings or by contacting us. You are responsible for exporting or saving any User Content you wish to keep before termination. We will make reasonable efforts to allow you to export your data before termination, except where prohibited by law or where your account was terminated for serious violations of these Terms.

We may retain certain information after termination where required or permitted by law, as described in our Privacy Policy.

11. Changes to Terms

We may modify these Terms from time to time. When we make material changes, we will:

• Post the updated Terms within the Service;
• Update the “Last updated” date at the top of this page; and
• Where required by law or reasonably appropriate, provide additional notice (for example, by email or in-app notification).

Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Service and may terminate your account.

12. Governing Law & Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict-of-law rules.

You and Soliqo agree that the courts of the Czech Republic shall have jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Service. If you are a consumer and mandatory consumer protection laws in your country of residence grant you the right to bring claims in your local courts or under local law, such mandatory rights are not affected by this clause.

13. Contact Information

If you have any questions about these Terms of Service, or wish to contact us for any reason, please use the following details:

• Email (legal): support@soliqo.online
• Email (support): support@soliqo.online

We aim to respond to all inquiries within 72 hours during business days, but response times may vary.